Welcome to Advent Pharma Store – your trusted destination for medical products and hair and skincare products. We believe that your privacy is a fundamental right, and therefore we have established this policy to clarify how we handle your personal data when you use the website https://adventpharma.net/

Why does Advent Pharma collect your data?

• To provide safe medical service and ensure product suitability for your health condition.
• To improve the shopping experience and suggest appropriate care products for your skin type.
• For safe delivery and ensuring medications and products reach you securely.

 

What data does Advent Pharma collect?

1- Basic Data

• Full name and phone number.
• Email address.
• Delivery address (home/work).
• Date of birth (to verify appropriate age for certain medications).

 

2- Shopping and Transaction Data

• History and content of your orders.
• Preferred payment methods.
• Your ratings and reviews of products.

 

How does Advent Pharma use your data?

1- Improving the Shopping Experience

• Personalized recommendations and care products suitable for your skin and hair type.
• Exclusive offers and discounts on products that interest you.
• Fast delivery and determining the best delivery methods based on your location.

 

2- Quality and Safety Assurance

• Quality monitoring and tracking customer satisfaction with products.
• Fraud prevention and protecting your account from unauthorized use.
• Legal compliance and adherence to pharmaceutical and health laws.

 

With whom does Advent Pharma share your data?

1- Shipping and Delivery Companies

• To deliver your orders safely.
• We share only your name, address, and phone number.

 

2- Payment Processors

• To complete purchases securely.
• We share only encrypted payment data.

 

3- Legal Cases We disclose data only when:

• Requested by competent legal authorities.
• Protecting the rights and safety of users.
• Preventing misuse of medications.

 

4- Important Notes:

• We do not sell your personal data to any other parties not mentioned above.
• We do not share your private data without your permission.
• We do not send any annoying advertisements using your personal data.

 

How does Advent Pharma store or protect your data?

1- Advanced Protection Standards

• Advanced Encryption: All data is encrypted with the highest security standards.
• Secure Servers: Data stored in internationally certified data centers.
• Backup Copies: Protection against data loss.
• 24/7 Monitoring: Security team monitors the system around the clock.

 

2- Data Retention Period

• Your Personal Data: We retain it throughout your use of the website.
• Order Data: 7 years (according to Egyptian tax law).
• Marketing Data: Until deletion request or unsubscribing.

 

3- Protection from Your Side

Tips to protect your account:

• Use a strong and unique password.
• Do not share your account details with others.
• Log out from shared devices.
• Ensure the accuracy of your information and data.

 

What are your fundamental rights that Advent Pharma guarantees?

• The ability to view all your data stored with us.
• The possibility to modify any of your personal information.
• The possibility to permanently delete your account and data.
• Objecting to the use of your personal data for any other marketing purposes.
• Providing a smooth and flexible user interface – specific to the online store – to achieve the best possible shopping experience.
• Easy access to products you wish to purchase.